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QR Codes for Small Business: A Growth and Marketing Guide

By Diljit Ramachandran · LinkedIn · /about

Published · Last updated · 2 min read

QR Codes for Small Business | Growth & Marketing Guide

A small business QR code is a scannable square on something you already print that sends customers to a page: a menu, a review form, a contact card or an offer. Pick the type that fits the job, use a dynamic code so you can change and measure it, and test before you print.

Why do small businesses use QR codes?

Nearly every customer can scan one. According to Pew Research Center, 91% of US adults own a smartphone, and the built-in camera reads codes without a separate app (see Apple's instructions for iPhone). A code on a counter, menu or business card needs no explanation.

Unlike a printed flyer, a dynamic code tells you how many people scanned, when, and on what device.

Which QR code use cases pay off first?

Start with the one that matches your most frequent customer interaction, then expand.

Use caseQR typeWhere it goes
Google reviewsWebsite URL to your review pageCounter, receipts, a card handed out after service
MenuPDF; replace the file when the menu changesTables, window
Business cardvCard; saves your contact in one scanCards, signage
Guest WiFiWiFi; connect without typingCafes, salons, waiting rooms
Flyer or promotionURL with scan trackingFlyers, posters, direct mail
Product informationPackaging link to manuals or how-to videosBoxes and labels

Google's Business Profile help says you can ask customers to visit a Google link or scan a QR code to leave a review.

Should you choose a static or dynamic QR code?

Choose dynamic for anything printed. A static QR code encodes the destination directly, so it cannot be changed or tracked after creation. A dynamic QR code is one that uses a short redirect link you can repoint from your dashboard, and it records every scan.

If a URL changes or a promotion ends, a printed static code is dead. Dynamic codes stay online while your plan is active. See our static vs dynamic guide or the dynamic QR code generator.

How much do QR codes cost for a small business?

Plans start at $9/month ($86/year, which saves 20%). Starter includes 10 dynamic codes with scan analytics and unlimited static codes. Pro ($19/mo) includes 50 dynamic codes and Business ($59/mo) includes 600, plus city-level location analytics. See pricing.

Every account starts with a 7-day free trial and 5 dynamic QR codes, no credit card required.

How do you get started?

  1. Pick one use case, usually a Google review code or a menu code.
  2. Create the code in the QR generator, add your colours and logo, and download it.
  3. Print it, test it on several phones, and check scans after a week.

How do you measure results?

Give each placement its own code, so you can compare counter, window and receipt. The figures here are illustrative. If a review code gets 50 scans a month and 20% become reviews, that is 10 new reviews for the $9/month plan.

For a flyer, 500 prints with a unique code, 40 scans and 10 purchases give you an exact cost per sale to compare across designs. Read how to make a flyer that converts before you print.

Start Growing Your Business with QR Codes

Create your first dynamic QR code in under 2 minutes. Free trial — no credit card required.